Disneyland Sleeping Beauties Castle 60th
  • On May 5, 2021
    Juliemarr from CA Asked

    Hello, I accidentally bought two tickets thinking it was for Disneyland park. And when I went to make the reservation it only said for Disney California adventure. Is there a way I can cancel my tickets or get a refund?

    Hey there, Juliemarr!

    Welcome to planDisney, and thank you for bringing us your question! It's exciting to hear you're planning a visit to "The Happiest Place on Earth." There's so much magic to enjoy.

    One important note to keep in mind is that tickets for the Disneyland Resort theme parks are nonrefundable. It's possible that you have some options for using the tickets before they expire or perhaps applying the amount you paid for your tickets towards purchasing new tickets for a future visit. My suggestion is to give a call to the Disneyland Resort ticket services team at (714) 781-4636. The tickets team can give you great guidance on how best to make use of the tickets you purchased.

    One additional note I want to share is that there is a difference between purchasing tickets for the theme parks and making reservations to visit the theme parks. If you're planning to take in all the magic of Disneyland Park and Disney California Adventure Park, you will need two things: a valid ticket that you purchase for theme park admission, and a valid theme park reservation that you make through the Theme Park Reservations system.

    What I am wondering is this -- is it possible that the reference you saw for Disney California Adventure Park while expecting to see Disneyland Park was a reference to theme park reservations?  Have you had an opportunity to check out the Theme Park Reservation Availability calendar to look for dates when Disneyland Park has reservations available? If so, are you able to make a reservation to visit Disneyland Park?

    Juliemarr, I'm hopeful that you'll be able to spend time enjoying all the magic of Disneyland Park real soon.

    Until then, here's wishing you lots of Disney magic in your day today!

    Jerry
thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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