Hi Maria, welcome to planDisney!
I’m sorry to hear there was a mix up when purchasing your theme park tickets! It looks like your visit is coming up soon, so let’s talk about what you can do.
Currently,
theme park tickets are non-transferable and non-refundable. Tickets cannot be modified to use at Disneyland Resort instead of Walt Disney World Resort. If you’d like to discuss your options with a Cast Member, I recommend calling the number listed under “
Existing Tickets.” Perhaps you can begin planning a future visit to Walt Disney World Resort to use those tickets!
If you have any future planning questions regarding Disneyland Resort, planDisney has several panelists that are
Disneyland Resort specialists. They would love to help you have a fantastic time at
The Happiest Place on Earth!
Enjoy your visit to Disneyland Resort, Maria! Make sure you check out the
Disney100 Celebration commemorating 100 years of Disney!
Kaitlin