Hiya, Yesenia! Thanks for bringing your great question to planDisney.
Fall is one of my favorite seasons to visit the parks and I'm so happy you'll be able to experience
Halloween Time at the Disneyland Resort this October! With so much to see and do, you're surely in for an extra special trip. You especially won't want to miss the seasonal snacks or festive overlays, like
Haunted Mansion Holiday! But before we get you immersed in these spooky experiences, let's talk about tickets.
Yesenia, I know that you purchased a
Park Hopper ticket instead of a ticket with the
Disney Genie+ service. I'm so sorry about this confusion and I understand your concern! Unfortunately, when checking the
Terms and Conditions, it states that tickets and entitlements (such as Park Hopper) are nonrefundable and nontransferable. However, I think having the Park Hopper option added to your ticket is going to give you the best, most magical experience – truly! When I last visited the Disneyland Resort, I had the best time bouncing between
Disneyland Park and
Disney California Adventure Park. It's so easy to walk between the two and, personally, I can't imagine visiting without Park Hopper added to my ticket. My best tip would be to use the
Disneyland mobile app during your vacation, which will allow you to check wait times for attractions, access
virtual queues, mobile order food at select locations, and more!
If you find you need more assistance, I'd suggest that you
call a friendly Cast Member. They'll be happy to take a peek at your reservations and help with any next steps that are available to you. And of course, if you have any other questions, please write to us again – we're happy to help!
See ya real soon,
Michelle