Guests in ride car for GOTG - Guardians of the Galaxy
  • On Jul 5, 2023
    Jacqueline from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I accidentally bought 4 adult and 2 kids tickets for my 9 and 11 year old. I didn't realize that 11 was no longer a kids ticket until reviewing my reservation. Will that be a problem when trying to use the ticket?

    Hey, Jacqueline! Welcome to planDisney.

    Oh, bother! I'm so sorry that you've accidentally purchased the wrong ticket for your 11-year-old. As you've discovered, tickets for Guests 3-9 are slightly cheaper than tickets for Guests 10+. Since your child is 11 years old, they would be required to have a ticket that matched their age. Unfortunately, once purchased, tickets are non-refundable. However, you'll be pleased to know that theme park tickets never lose their value. Even if they expire, you can always apply their value to the purchase of new tickets. I know that's not the answer you were hoping for, Jacqueline. You can always call "Existing Tickets" and speak with a Cast Member to see if there's anything they can do about your situation. However, the official policy is that tickets are non-refundable. I will say that Disney doesn't require children to carry ID in order to enter the parks. Guests are expected to adhere to these rules using an honor system.

    I'm sure you and your family will have a truly wonderful time, Jacqueline. There are so many fantastic family-friendly attractions, such as Mickey & Minnie's Runaway Railway at Disney's Hollywood Studios, Remy's Ratatouille Adventure and Guardians of the Galaxy: Cosmic Rewind at EPCOT, Kilimanjaro Safaris at Disney's Animal Kingdom Theme Park, and Seven Dwarfs Mine Train at Magic Kingdom Park. Enjoy every magical moment!

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Meet the Panelist: Mike, Virginia

I'm Mike, a Disney-loving "scouser." I have a wonderful wife and two young children who share my obsession for all things Disney. I've always been enchanted by the magic of Walt Disney World Resort - the charming music, captivating beauty, enthralling attractions, and breathtaking shows spark my imagination and fill me with a sense of awe. I'm perpetually planning my next Disney adventure! If you're interested in makin' memories at "The Most Magical Place on Earth" then you've got a friend in me.
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