Family with Mickey and Minnie
  • On Apr 20, 2022
    Harry from Vic Asked

    Hi, we accidentally booked for Disneyworld in Florida instead of Disneyland in LA. Are we able to swap them over?

    Hi there, Harry! Welcome to planDisney!

    I'm sorry to hear about your booking mix-up! I assure you that you're not the only person who has done this and I'm hopeful we can help you figure out what to do next. Since you're coming from overseas, I can see how this was an easy mistake to make. I also think the Cast Members at both Disneyland Resort and Walt Disney World Resort will do their best to make your stay as magical as possible.

    Though the Walt Disney World Resort and Disneyland Resort are both Disney Parks located in the United States, they operate completely independently of one another, making this a bit of a tricky situation. Since you purchased tickets to the Walt Disney World Resort, I'd start by contacting a Cast Member there to see if there is anything they can do. You can contact a Cast Member directly by calling Existing Tickets. I'd recommend having your order number or confirmation number at the ready when you call, as it will likely speed up the process. Unfortunately, tickets to Walt Disney World are nontransferable and nonrefundable, but I'll keep my ears crossed that an exception can be made in your case!

    Harry, I do think you would have an absolutely magical vacation at either Disney resort location. Each has so much to offer Guests of all ages! Whichever one you do not end up visiting this time around, be sure to keep it in mind for the future!

    Have a magical day,

    Ashley
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Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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