• On Sep 30, 2021
    William from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I access my tickets for printing?

    Hello William,

    I'm happy to hear you'll be visiting the Disneyland Resort to enjoy all the magic of "The Happiest Place on Earth! 

    I'm also happy to hear you purchased your Disneyland Resort theme park ticket. If you purchased your Disneyland Resort theme park ticket online, the ticket likely would have been delivered as an eTicket which is the default ticket delivery method for tickets. With an eTicket, you can use the link to the online eTicket viewer, and you can use the eTicket viewer to print the ticket. The eTicket itself comes as an Adobe PDF (Portable Document Format) digital document, and so you'll want to have a version of Adobe Reader (version 4.0 or higher) to use for viewing and printing. 

    William, it's helpful to know you can present your ticket for admission using your mobile device and the  Disneyland Resort mobile app, and so there's no need to print out the ticket. 

    It's also helpful to know that if you don't have your printed eTicket and if you don't have a mobile device to show your eTicket, you can always visit a Disneyland Resort Box Office and ask to have your ticket re-issued.  You'll want to have your photo ID, the credit card you used to purchase the ticket (with your name matching your ID), and the ticket order confirmation email (either printed or in digital format.) 

    As a helpful check, you'll want to make sure you have both a theme park ticket and a theme park reservation for admission. If you purchased a new ticket through the Theme Park Tickets & Reservations system, then the system would have prompted you to select both your theme park ticket and your theme park reservation at the same time. You can view your theme park reservations using the My Theme Park Reservations tools in your Disneyland account. 

    William, I hope these tips are helpful for you as you get ready to enjoy your magical day at the Disneyland Resort theme parks. 

    Jerry
thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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