• On Aug 31, 2021
    Tina from CO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I access my passholder information

    Hi, Tina! Thank you so much for stopping by to see us here at planDisney! 

    The key to unlocking the information you seek, Tina, is found in your My Disney Experience account. Join me on an exploration of the mysteries it holds! 

    Okay, it's actually not that mysterious. In fact, your My Disney Experience account is super easy to navigate - and it really does hold lots of helpful info. Let's start by heading over to the Walt Disney World website and tapping on the blue "Sign In or Create Account" prompt just above the menu bar. Once you've logged in, jump back over to that menu bar and click on the My Disney Experience logo. Next, we'll scroll down to "My Plans, Reservations and Tickets," and click on the "Tickets & Memory Maker" tab to view all tickets and passes associated with your account. You should see your Annual Pass, the expiration date, and the name of the Guest assigned to it. 

    For more information about your account itself, go back to the My Disney Experience logo in the menu bar and hover your cursor over it to open a drop-down menu. Select "Profile" to see your Memberships & Passes, Account Settings, Communication Preferences, and Payment Method. Clicking on "Memberships & Passes" will again list your family's Annual Passes and expiration dates.

    If there's anything else you need to know about your Annual Pass, check out the Passholder page on the Walt Disney World website. There's a ton of tips and advice there, along with a number for the V.I.PASSHOLDER Support team, a group of Cast Members dedicated to helping Guests like us make the most of our Annual Passes.

    I hope this helps you find the information you're looking for, Tina. It's a wonderful time to be a Walt Disney World Annual Passholder, especially with the 50th Anniversary celebration just around the river bend! Thanks again for coming to see us, and be sure to stop by again if you have any more questions!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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