• On Sep 30, 2018
    Louise from Bristol Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do i access the live chat option? Does it work only on a laptop?

    Hello Louise, and thanks for stopping by the Disney Parks Moms Panel.

    I always say that it’s never too early to start planning your next trip to the Walt Disney World Resort. I have to say that I am excited to hear that you are already planning a trip for the year 2020!

    I did a little research and spoke to a few Cast Members in the live chat and they have told me that some iPhone and Android models do not offer a chat option when you are visiting the website online. This could be fixed with future patch updates.

    However, I have been assured by Cast Members that when they send you links that may not process correctly in a mobile browser. I feel when using the live chat option, it is always best to do so from a computer. You can always refer to the phone directory for any of your vacation planning needs or even visit us again if you have more questions. We are here to help you plan the most magical vacation.

    See ya real soon,
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Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

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