Hello, Lori! Welcome to planDisney. I'm happy to help you access those treasured cruise photos.
To begin, photos may only be accessed if you purchased them while onboard the ship or pre-reserved them prior to sailing. Photos cannot be purchased after you have disembarked. If you purchased photos, please follow the following steps to retrieve them:
Navigate to the "
My Cruise Photos" section from the home page of the Disney Cruise Line
website. From the home page, hover your mouse over the "Already Booked" tab (it's the third tab from the right). Then move your mouse down the "Already Booked" menu to "My Cruise Photos". It will be the last item listed and under the subheading "My Account". Once you click the "My Cruise Photos" link, follow the promptings and enter your 8-digit Castaway Club ID to link your photos to your Disney Cruise account. Once your photos are linked, they should be available to view and download.
If you need help finding your Castaway Club ID, follow these simple steps to retrieve it. From the Disney Cruise Line website, sign in to your account. Once you are signed in, hover your mouse over the "Already Booked" tab. Search the drop-down menu that will appear and find the Castaway Club link (second from the very end of the list). Click "
Castaway Club" and if you are signed in, you should be able to view your Castaway Club ID.
I hope I've successfully helped you navigate to your cruise photos. Keep smiling and sail back to planDisney the next time you have any questions. It's a pleasure to help.
Enjoy those memories,
Adrianna