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  • On Jul 9, 2023
    Sharon from NSW Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have acc booked for a week in Nov at the Disney Orleans Riverside resort - booked via AMEX is there any way i can connect this reservation to my My Experience account? I have tickets and park reservations done and wanted to start dining planning etc

    Hi Sharon - thanks for coming to planDisney with your question.  We are happy to assist.

    When you booked your Disney vacation through American Express, you should have received a confirmation email.  The email likely contains an American Express confirmation number which is not compatible with your My Disney Experience account.  Please check that email to see if it also contains the 12-digit reservation number which is compatible with your My Disney Experience account.  If you are unable to locate that 12-digit number, you will need to contact American Express to obtain the Disney reservation number.

    Once you have the Disney 12-digit reservation number, you can easily link your confirmation number to your My Disney Experience account.  Simply select "Resort Reservation or Vacation Package" and then you can enter your confirmation number and last name to link your reservation to your account. If you have any issues, please contact a My Disney Experience and MagicBands cast member for assistance.

    I hope you find this information helpful.  Have a magical vacation!
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Meet the Panelist: Diane, Connecticut

Hello! I’m Diane from Connecticut. I am a retired project manager and I'm married with three grown children.  My family enjoys traveling to Walt Disney World and believe Disney vacations are like snowflakes in the Northeast, no two are the same! Learn More About Diane

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