Hi there, Lisa. Welcome to planDisney. Thanks for stopping by with your question for us.
I’m sorry to hear you’re needing to cancel your trip to the
Happiest Place on Earth. Ideally, you should cancel your theme park reservations by 11:59PM the night before your visit. Even when your
theme park reservations are canceled, your tickets remain valid until their expiration date. Theme park tickets are non-refundable; however, please rest assured that you can reschedule your visit for a later date!
When you’re ready to re-book, you can conveniently do so on your
Disneyland mobile app or on
Disneyland.com by logging into your Disney account. Please be sure to check out the
Theme Park Reservation Availability calendar when making your new reservation. Once completed, you’ll then receive a confirmation email with a new QR code.
I hope this information is helpful for you, Lisa. Please feel free to visit us again on
planDisney. We’re all EARS!
See ya real soon,
Kiki