Hi Marisa, Welcome to planDisney!
"Yee-haw!" What an exciting time on the horizon for your family. If it's time for Disability Access Service (DAS) registration, that means you will enjoy
The Walt Disney World 50th Anniversary Celebration. All of the parks will be filled with EARidescent excitement for your family to enjoy.
You are correct on the live chat time, 7:00 AM - 10:00 PM Eastern Standard Time. Cast members should be available 7 days a week. Click
here for a direct link to the webpage pertaining to Registering for Disability Access Services (DAS). Just a note, while researching this answer, I noticed a large call volume in the queue during the weekend.
Here is another
link to Frequently Asked Questions pertaining to all Disability Access Services (DAS) services.
For additional assistance, please call Disability Services at (407) 560-2547, or send an email to disability.services@disneyparks.com.
I'm wishing you a Magical inclusive vacation!
You've Got a Friend in Me,
Cindy