Disney Springs Guests
  • On Apr 28, 2022
    Erin from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Are you able to pick up your tickets at will call the day before your reservation? Our reservations start on June 15 but we are staying offsite and wondered if we could pick them up the day before to save time.

    Hey there, Erin, and welcome to planDisney! Thanks for stopping by with your question!

    Erin, of course, you can pick up your physical Theme Park Tickets the day before your reservation. You can obtain your tickets by speaking with a Cast Member at any Theme Park Ticket Window or at the Disney Springs Ticket Center. Since you are staying offsite, I recommend planning a trip to the Disney Springs Ticket Center to grab your tickets. My family enjoys spending time in Disney Springs experiencing the shopping and fantastic restaurants! We’ve determined that Disney Springs is the perfect way to start our Disney Vacations and always stop by on our way in to stretch our legs from the drive and grab dinner. I recommend Chef Art Smith’s Homecomin’ if you have time to sit down. If not, grab a quick burger at D-Luxe Burger - their Artisanal Shakes are also amazing!

    And as much as I truly enjoy Disney Springs, I may also be able to save you the trip. Erin, unless you prefer physical Theme Park tickets, you can use Disney’s MagicMobile Pass as your digital tickets. Disney’s MagicMobile Pass is a contactless - and convenient - option to access the Theme Parks using the My Disney Experience mobile app and your eligible mobile device. Disney’s MagicMobile pass also gives you access to the same Disney features that your ticket card would - like Lightning Lane Entrances. You can easily create a MagicMobile Pass in your My Disney Experience Mobile App. Open your mobile app and select the three horizontal lines in the bottom right corner. Choose the “Disney MagicMobile” option and complete the remaining prompts to create your MagicMobile Pass. Once created, your pass can be saved in your Apple Wallet for easy access to the Theme Parks by touching your phone or Apple Watch to the Theme Park Entrance touchpoints. 

    I hope this helps, Erin! If you have more questions while you plan your Disney Vacation, stop back by and let me know

    Until Next Time, 

thumbnail image for Phillip

Meet the Panelist: Phillip, Alabama

Hi there! I’m Phillip from Alabama and you can consider me your skipper. I love helping families navigate the Walt Disney World Resort. Disney planning is like a trip through a jungle - there may be twists and turns but with a little patience and pixie dust I’m here to help you have the most magical time! Learn More About Phillip

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.