• On Feb 26, 2022
    Teresa from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When we were there in 2019 we were able to order groceries in advance. Staying at Saratoga Springs 3/28-4/1. Is this service still available?

    Hiya, Teresa!

    Welcome to planDisney.  The wait is almost over –– you'll be arriving at Disney's Saratoga Springs Resort & Spa in just a few weeks!  Saratoga Springs just finished up a lengthy renovation, including the refurbishment of all rooms and a reimagined lobby.  While I haven't gotten to visit the Resort since the project was completed, the pictures look fantastic and I can't wait to check it out during my next visit.  I think you're going to love it! 

    If you ask me, one of the best parts of the Deluxe Villas are the kitchen amenities you'll find in your room.  Whether you're staying in a Deluxe Studio with a kitchenette or a larger Villa with a fully-equipped kitchen, these luxury accommodations are filled with details that really make them feel like a home-away-from-home.  But what good is a kitchen without groceries, right?  That's why I love the convenience of having groceries delivered directly to the Resort at the beginning of each stay.  It's easy and stress-free –– just the way a great vacation should be!

    When it comes to grocery delivery, I recommend using a 3rd-party service like Amazon or Instacart.  You can place your order online a day or two before you arrive and schedule delivery when it's convenient for you. You also have the option to print and fill out a form that can be found on the Disney Vacation Club website under the "Amenities" section of the Saratoga Springs Resort & Spa page.  However, the food choices on this form are more limited and it has to be faxed or mailed directly to the hotel, making it a much more complicated option than using an online service.

    While you're welcome to meet the delivery driver yourself on the day of delivery, Bell Services at the Resort is also happy to accept your order, including refrigerated items.  Once you're ready to pick up your groceries, you can either stop by Bell Services to grab them or have them delivered directly to your room for a small fee.  Personally, I like having groceries delivered early on the morning of our arrival and then having them brought up with our baggage once our room is ready, that way we can get settled in the room all at once. Just know that Bell Services is unable to accept orders that contain age-restricted items, like alcohol.  If you'll be including these items in your order, you'll need to meet the delivery driver yourself to show your photo ID.

    I'm so glad you stopped by planDisney, Teresa.  Please come back and visit us again if you think of any more questions before your upcoming visit –– we're always happy to help!

    See Ya Real Soon,
    Amy

     
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Meet the Panelist: Amy, Ohio

Hiya, Pals! I’m Amy – a DOLE-whip-loving, power-lifting, communications strategist from Cleveland, Ohio and together with Mr. Incredible, we’re raising our own team of Supers. Most days, you can find me stretching to juggle virtual meetings in the school pick-up line, drink all the coffee, and defeat laundry –– all while dreaming up what adventures we can find on our next Disney Vacation Club vacation! See ya real soon!
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