Magic Happens Parade at DLR; mickey; moana; Main Street
  • On Jan 11, 2024
    Kaitlin from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I was able to get a magic key pass. I have tickets and reservation. Can I get a refund for that since I now have a pass and do not need the individual tickets/reservation?

    Hello Kaitlin,

    Congratulations on getting a Magic Key pass! You're really fortunate, especially since they sold out incredibly fast, in just one day. It's wonderful that you have this pass now, opening up so many opportunities to enjoy Disneyland Resort throughout the year.

    About your existing tickets and reservation, the possibility of getting a refund or applying the cost of those tickets towards your Magic Key pass can vary. Usually, Disneyland Resort's standard theme park tickets are non-refundable. However, there's often the option to apply the value of unused, unexpired tickets towards the purchase of a new ticket or pass, like the Magic Key.

    To explore your options, I recommend reaching out to Disneyland Guest Services. They can be contacted at (714) 781-4636, where you can explain your situation and inquire about a refund or credit for your previously purchased tickets. Alternatively, if you're already at Disneyland Resort, a visit to a ticket booth could be helpful. There, a Cast Member can assist you in person, providing guidance on how your existing tickets might be applied to your Magic Key pass.

    Now that you're a Magic Key holder, make sure to dive into all the benefits that come with it. From dining and merchandise discounts to reservations for park entry, there's a lot to take advantage of. Familiarizing yourself with these perks can really enhance your experiences at the parks.

    Kaitlin, I hope this information is useful for you, and I wish you an amazing time at Disneyland Resort with your Magic Key pass. If there are any more questions you have or further assistance you need, don't hesitate to reach out.

    Enjoy the wonderful world of Disney and all the magical moments your Magic Key pass will bring and thanks for stopping by planDisney!

    ~Yael
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Meet the Panelist: Yael, Florida

As a native Floridian, I've experienced the Disney Parks in every stage of life: as a child, a teenager, a newlywed, and now as a mom of three. My journey through the magic of Walt Disney World Resort has been filled with unforgettable moments and invaluable insights. Whether you're planning your first or your 100th visit, I'm eager to share my cherished memories and tried-and-true planning tips with you. Let's make your Disney experience as magical as mine have been! Learn More About Yael

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