Mickey and Minnie on deck in Christmas Sweaters
  • On May 30, 2025
    Rebecca from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    HI! Would you be able to include a list of all services offered y concierge? What types of drinks you can request for the room, etc.

    Ahoy there, Rebecca!

    Welcome back to planDisney! I put on my Detective Mickey ears and I think I’ve narrowed your adventure down to the Disney Magic or the brand-new Disney Destiny. The Magic is my personal favorite (there’s just something special about that classic charm), but the Destiny looks like it’s going to be a game-changer! My guess? You’re gearing up to make history on the Destiny—did I get it right?

    One of the biggest Hakuna Matata moments of sailing Concierge is the early access to Port Adventures, onboard activities, and dining reservations. Concierge Guests get first dibs at 130 days out—yes, even before the Pearl Castaway Club Members! You’ll want to keep an eye out for an email from the Concierge Services Team, which usually arrives a few days before your booking window opens. Trust me—this is your moment to shine like Moana on the horizon. That’s the time to send in your requests for hard-to-get experiences like Palo Steakhouse, Enchanté, Beverage Tastings, or a cabana at Castaway Cay or Lookout Cay. Set your alarm for midnight Eastern, because that’s when the magic happens!

    Here are a few of the Concierge perks you can look forward to:

    Before You Board:
    • Custom Room Setups: Celebrating something special? Whether it’s a birthday, anniversary, graduation, or even a “just because we’re on a Disney cruise” moment, let Concierge know! They can help make your stateroom extra magical (decorations generally cost extra).

    • Snack & Beverage Requests: You can ask to have your room stocked with favorite sodas, bottled water, and snacks. If there’s something you love, let them know—they’ll do their best to make it happen (just remember, requests aren’t guaranteed).

    • Dining Preferences: Prefer a private table? Looking for early seating? Dreaming of the same server you had on your last sailing? Dietary preferences? Concierge can help tailor your dining experience so it’s practically—wait, no, perfectly suited to your family.

    Once Onboard:
    • Concierge Lounge: Your private lounge is the ultimate retreat. You’ll find complimentary snacks, desserts, soft drinks, and evening cocktails. Depending on the ship, you may even spot some surprise character visits!

    • Dedicated Concierge Team: Think of them as your personal Genie, but with a whole team. Need a reservation changed? Want to book an excursion? They’ve got you covered.

    • Private Sun Deck: Rise and relax! This exclusive area is perfect for a peaceful morning coffee or an afternoon nap in the sun. It’s giving serious "Hakuna Moscato" vibes.

    • Priority Seating for Shows: No need to rope-drop the Walt Disney Theatre. Your Concierge Team will escort you in for early seating—with complimentary popcorn to boot!

    • Embarkation and Debarkation Perks: From priority boarding when you arrive to a relaxed, escorted departure when it’s time to say "see ya real soon," Concierge makes the first and last day of your cruise smooth sailing.

    And if you're sailing on the Destiny, keep an eye out for brand-new offerings that could take this already magical experience to infinity and beyond. Each ship has its own spin on Concierge service, so there’s always a little extra pixie dust around every corner!

    Sea ya real soon with a June full of sun, sea, and shipshape adventures,
    Dustin
thumbnail image for Dustin

Meet the Panelist: Dustin, Florida

Ahoy, me hearties! I’m Dustin—a husband, father of two, and active-duty service member living in sunny Florida. My crew and I “just keep swimming” toward our next Disney Cruise Line adventure! From “a whole new world” of ports to “hakuna matata” vibes on deck, we live for the magic at sea. Ready to see what’s “beyond the reef”? Allow me to be your guide as we sail toward your perfect Disney Cruise adventure! Learn More About Dustin

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