Star Wars Marketplace; Hollywood Studios; Galaxies Edge
  • On May 27, 2024
    Lya from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, we were able to get a DAS pass for my sister and a few pre selected rides for our trip. However we don't remember the exact times they are and can't access the DAS pass page until we're there a way to see the times before we go?

    Hi Lya,

    Welcome to planDisney!

    Wow! Your arrival date is quickly approaching! It sounds as if you were able to register for the Disability Access Service (DAS) prior to the recent changes. As long as you have a MyDisney account, you should be able to log into My Disney Experience and then scroll to see those DAS advance selections. If you have the My Disney Experience Mobile App, you should be able to log into the app and click on future plans to see your advance selections. For future visits, be sure to review the changes to DAS. 

    If you cannot see the times for those advance selections in My Disney Experience, I suggest that you call to speak to a cast member in Website Support. There have been a few times when I could not see selections linked in my account but was able to contact them and they could verify that the selections were linked. If you are unable to access the U.S. site because you are an international guest, here is an additional page with contact information to Website Support.

    Lya, I hope I understood your question correctly and that you find those times! Once you have that settled, finish those final preparations and get ready. If you will be at the Walt Disney World Resort® during Annual Passholder previews for Tiana's Bayou Adventure, I am beyond excited for you. Let the magic begin - we are almost there!

    Magic and memories,

thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.