Pandora Family Floating Mountains
  • On Jul 31, 2019
    Ashley from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Are we able to use DAS pass and rider switch together? My parents are joining us for WDW and my dad has Lewey body dementia which makes it hard to do a regular line, but we also have my 1 year son with us, can we get a DAS return time+rider return time?

    Hi, Ashley! The Disability Access Service can help families who need a little extra support in navigating their Disney day. With it, you can stop by an attraction that you would like to experience and receive a designated return time, which will be based on the current wait time. Only one can be loaded at a time to your My Disney Experience account, but as soon as it is used, another can be obtained. As soon as you enter the theme park, stop by Guest Relations, found just beyond the entrance to each park, to speak with a Cast Member about your Dad's needs. The Disability Access Service accommodates for a wide variety of needs in many different ways, so the Cast Members will be able to help you identify more of what can help make the day more enjoyable for your Dad.

    If the Cast Members are able to set him up with certain accommodations, know that they can be used in conjunction with FastPass+ service. When you obtain an attraction return time with the Disability Access Service, that does reside in a separate listing from your FastPass+ selections and can even overlap them. You mentioned having your one-year-old son with you, so I do want to make sure you are aware of the Rider Switch Service. This can also be used in conjunction with Disability Access Service and FastPass+ service. With Rider Switch, you can take turns riding attractions that your little one is too small to experience. Simply approach the attraction's entrance and indicate to the Cast Member that you would like to obtain a Rider Switch. Decide who will be staying back with the little one and then they become "Party Two." Note that up to three guests can be in "Party Two," and the Cast Member will need to scan their MagicBand or ticket media to assign the Rider Switch return time. The first group enters the attraction queue at that time while the others stay back with the little one.

    I hope all of this information helps you plan for a magical day with your family! Please let us know if you have any other questions!

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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

Learn More About Brandy

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