Cinderella Castle 50th Day
  • On Dec 8, 2021
    Aubrey from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Am I able to change my dates for my tickets? I have had some family things happen to where we won’t be able to arrive on our dates.

    Hello Aubrey,

    Thanks so much for coming to see us here at planDisney. It sounds like your Walt Disney World Resort vacation plans are needing to change a bit, and I do hope you get to enjoy all the magic that awaits you when you do arrive.

    If you have purchased Walt Disney World Resort theme park tickets, you can make changes to your tickets before midnight (Eastern Time) of the day before the first valid use date of the ticket. The changes that you can make include changes to ticket dates.

    You can use the My Disney Experience mobile app to make changes to tickets. You would simply tap the main menu (the 3 stacked lines) on the app's home screen, tap the "Tickets and Passes" tile, select your ticket, and use the "Change Ticket" feature. 

    It's helpful to know that the pricing for theme park tickets uses a date-based pricing model. This means that the new dates you select could have higher prices. It's also helpful to know that the price you pay for theme park tickets, should those unused tickets expire, can be applied to the purchase of new theme park tickets. The new tickets would need to be priced the same as or higher than the original tickets you purchased.

    I hope this information is helpful, Aubrey. If you have additional questions about your tickets, you can contact the Walt Disney World Resort at (407)-934-7639 and speak with a friendly Cast Member who can offer assistance. You could also connect with a Cast Member using the online chat service.
    Here's wishing you a fun and wonderful Walt Disney World Resort vacation, and here's wishing you lots of Disney magic in your day today!

thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.