Hello and welcome to
planDisney, Cyndi.
First off, I'm so sorry to hear about your family's health problems. I really hope everyone recovers fully as soon as possible. I am sending pixie dust and good thoughts your way!
Walt Disney World Theme Park tickets are non-refundable, Cyndi. You won't be able to cancel these tickets at this time. However, with that being said some tickets are able to be saved and used for a future Walt Disney World vacation. If you have a date in mind, you can actually change your ticket date range in your
MyDisneyExperience account. Because tickets are date-based, there may be a slight upcharge for the new dates of the tickets. If you aren't sure of when your aunts will be able to travel to Walt Disney World, I would go ahead and call a Cast Member in the theme park ticket department at (407) 934-7639. They will be able to explain all of your options to you and how you can save those tickets for a later date.
I hope this helps point you in the right direction. If you have any other questions, please feel free to stop back by and
ask me. I'm here to help.
Best to you and your family!
Jackie H.