Mickey Mouse with Special Needs Guest
  • On Aug 27, 2024
    Sarah from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Will we be able to book character meet and greets with the DAS pass? I am concerned because these experiences have been removed from Lightning Lane Multi Pass and character meet and greets are our family’s top choice experiences at WDW.

    Hi Sarah!

    Character meet and greets are indeed magical moments that bring joy and smiles to everyone's faces. Whether it's a hug from Minnie or a laugh with Donald, these interactions are sure to create cherished memories for your family.

    Disney is committed to ensuring that all guests, including those with disabilities, have a magical experience. The Walt Disney World Resort offers a variety of accommodations to meet the needs of all visitors, making it an accessible and enjoyable destination for everyone.

    One of the many services available is the Disability Access Service (DAS), which is designed for guests who cannot tolerate extended waits in a traditional queue due to a cognitive disability. If approved for DAS, you will have the ability to select return times for attractions, including many of the character meet and greets. This way, you can enjoy these experiences without having to wait in line for long periods. You’ll be able to see DAS-Eligible Options in your My Disney Experience App if approved. You’ll then be able to select an option and you’ll be given a return time.  

    In addition to DAS, Disney provides a range of services to accommodate guests with disabilities. These include accessible parking, transportation options, wheelchair rentals, and assistive listening devices for guests with hearing impairments. Each park also offers Guide Maps that highlight the many accessible features and services available throughout the resort and these can also be found in the My Disney Experience App. There is also a really helpful Accessibility Planning Guide & Recommendations that I highly recommend you look at before your trip! It's really helped me plan when traveling with my son.

    Wishing you a wonderful and accessible adventure at Walt Disney World! Enjoy every magical moment! 

    ~Heather 
thumbnail image for Heather

Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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